Background:
- The Chef’s Table Catering & Events – Boston, MA
- Julie & Mark Ellis, owners
- One of Boston’s top caterers for 20+ years
Biggest Pain: Too Busy w/ Events to take orders by hand
Like every caterer, taking orders over the phone/email was too time-consuming for Julie’s sales team:
“It used to take up all of our sales team’s time to take the order, manually enter the orders into our BEO, run the credit card, send confirmations.”
Especially when they were busy with staffed events…even more during the holidays.
Solution: Catering Policies + Calendar = Self-Service Ordering
HoneyCart now automates Julie’s FOH & BOH:
- Automate Catering Policies & Calendar so clients order without calling
- Enforce lead times & deadlines to prevent last-minute orders
- Download Kitchen Prep Reports in two-clicks
Result: Record-Setting holiday orders + Easiest year ever
Julie even gave HC a shoutout in her Catersource 2023 presentation “Utilizing Slow Seasons to Drive Profits”:
“Relative to investing the time to set up the online order and how it paid dividends as an option to give to people when we were completely booked for staffed events and for our holiday menus”
Want results like this too?
If you want to save time and make it easy for customers to order, book a demo to see how to make HoneyCart work for your catering business.